Purpose of job

To deliver an efficient, compliant, and consistently high-standard repairs service to my client''s customers, ensuring customer satisfaction is at the heart of every job completed across my client''s properties and communal areas, including voids.

• Competent to complete a wide variety of carpentry, plumbing, and other trade tasks at multi-skilled level and in accordance with the Skills Awards L2/3 NVQ Diploma in Maintenance Operations (or equivalent). Tasks include plumbing, carpentry, and masonry both internally and externally to my client''s properties and communal areas.

• Ensure that work is carried out to a professional standard, adhering to building regulations, codes of practice, and/or best practice.

• Liaise with customers and colleagues to ensure all relevant individuals are aware of progress and actions taken; in more complex cases, refer to your line manager for guidance and remedial actions.

• Provide a high-quality service to my client''s customers and maintain strong customer relationships, acting as an ambassador for my client and demonstrating my client''s values at all times.

• Ensure all works comply with relevant health and safety legislation, policies, and procedures. Understand and follow risk assessments and method statements, including appropriate use of equipment, PPE, and safe working practices.

• Deliver works on time and achieve first-time fixes wherever possible.

• Use and apply a Schedule of Rates for job-costing repairs, ensuring repair orders are varied to the correct value.

• Be available to cover out-of-hours emergency call-out in accordance with the rota.

• Complete and maintain paperwork and records accurately in line with my client''s policies and procedures.

• Competently use a smartphone and tablet to accurately record progress and completion of jobs, timesheets, and material usage in accordance with my client''s systems, policies, and procedures.

• Procure job-related materials through main partnering suppliers in line with my client''s policies.

• Maintain a comprehensive van stock of materials and complete works in the most cost-effective manner.

• Keep the works vehicle in good condition, ensure it is clean, and carry out regular vehicle safety checks, reporting any defects to the Fleet Manager and support team.

• Assist other trades as required to ensure residents receive the best possible service.

• Operate multi-task working where required and where skilled/trained to do so; undertake any training needed to widen your skill level if required.

• Utilise all tools and equipment provided by my client appropriately; maintain them in good working order, report defects, and keep them secure (including vehicles, power tools, mobile phones, and tablets).

• Carry out other reasonable duties within the overall function and level of responsibility of the post.

• Competent to complete a wide variety of carpentry, plumbing, and other trade tasks at multi-skilled level.

• Demonstrable experience delivering a variety of carpentry and plumbing works across different property types.

• Minimum NVQ Level 2 (or time-served) in carpentry, masonry and/or plumbing, with proven competency in non-core trades.

• Experience working as part of a trade team delivering to tight timescales.

• Full, clean driving licence.

• Ability to undertake physically demanding work.

• Always demonstrates my client''s values and behaviours.

Call Ravi asap on (phone number removed)

RG Setsquare is acting as an Employment Agency in relation to this vacancy.