Company Description

Overlooking the historic Bute East Dock, Novotel Cardiff Centre is for guests looking for style and comfort. It offers a quiet location close to many local attractions, including Cardiff Castle, Cardiff Bay and St David''s Shopping Centre. Relax and unwind with our fantastic leisure facilities, including a gym, swimming pool and steam room. The on-site Customs Shed restaurant offers a mix of local and international cuisine, while the bar boasts a selection of beverages for you to relax and savour.Our hotel is conveniently located for both rail and road travellers. It''s just an 11-minute walk from Cardiff Central Station and a 10-minute drive from the M4. If you''re flying in, we''re approximately 30 minutes away from Cardiff International Airport. Our facilities are perfectly tailored for business travellers. We''ve got ten fully equipped meeting rooms available, which can accommodate up to 200 guests.The hotel makes a great base for anyone travelling further afield too. Brecon Beacons National Park, Caerphilly, Swansea and Bristol are within reach. The hotel is extremely convenient and caters to all types of trip.Job Description

Sprinkle magic on our guest services and help us smash our fabulous targets!Be the superstar face of our hotel, dazzling everyone with your warm welcome and infectious energy. Time to shine!Lead our food and beverage dream team to new heights of awesomeness. Together, we''ll cook up a storm of sales and service excellence!Turbocharge our FandB success by cranking up sales and productivity. Let''s make our points of sale sizzle with excitement!Qualifications

Your experience and skills include:Service focused personality is essential and previous leadership experience requiredProven ability to build and maintain good relationships with all stakeholdersCommunicate thoughts, actions and opportunities clearly with strong networking skillsAbility to lead by example, believe in a strong team culture and set the scene for high performanceAdditional Information

Let''s take a look at the benefits you will receive from us.Indulge in delightful meals while on dutyLook sharp in our provided uniformPedal your way to work with our Cycle to Work SchemeTake care of your vision with our Eye Care VoucherEnjoy extra holidays every yearPlan for your future with our Pension SchemeExplore Merlin Entertainment with our exclusive discountCelebrate your birthday with our special BonanzaSavor the Accor Dining Experience at our hotels/restaurantsSeize development opportunities through Accor AcademyPrioritize your well-being with VIVUPPlus, Accor offers you training in all hotel professions throughout your career, as well as infinite possibilities for career development within the Group''s hotels, across multiple establishments and brands.And much more awaits you...Information on the processing of personal data:When you submit an application to HQ and Midscale Hotels: Accor UK Business and Leisure Hotels Limited, trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application.We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision.In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018).Information relating to the processing of candidates'' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy

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