We are seeking a Customer Communications Coordinator to support and enhance customer engagement through strategic communication initiatives. This is a fantastic opportunity for someone passionate about marketing and the not-for-profit sector to make a meaningful impact.Client DetailsThis is a well-established organisation within the not-for-profit sector, dedicated to providing valuable services and support to the community. They are a small-sized organisation with a focus on innovation and customer satisfaction.DescriptionDevelop and implement communication strategies to engage and inform customers effectively.Create compelling content for digital and print channels, ensuring consistency in messaging.Collaborate with internal teams to support campaigns and projects aligned with organisational goals.Monitor and evaluate the effectiveness of communication activities, providing reports and recommendations for improvement.Manage customer feedback channels and respond to enquiries in a timely and professional manner.Support the delivery of events and initiatives to enhance customer relationships.Ensure all communications comply with branding guidelines and regulatory standards.Stay updated with industry trends to identify opportunities for innovation in customer communication.ProfileA successful Customer Communications Coordinator should have:A strong background in marketing or a related field, particularly within the not-for-profit sector.3-5 years In house communications ..... full job details .....