We’re on the hunt for a bilingual (English and German) Social and Community Manager (6 month FTC) to help our client (Grow/ Build/ Nurture). You’ll play a vital role in localising community support for our German market — ensuring every interaction feels meaningful, on-brand and culturally relevant. From daily engagement to shaping strategy, you’ll help us deliver joyful, trusted, and values-led experiences across our platforms.

- Creating a community support for the business, ensuring tone, messaging and responses resonate authentically
- Be the voice of the business on all social and community platforms (primarily Instagram, Facebook, and TikTok), engaging with both English and German-speaking audiences
- Respond to all comments, DMs and virtual queries with empathy, speed and good hummor
- Monitor sentiment, insights and flag trending topics/ potential risks
- Track and share all community feedback inline with business performance metrics
- Review and translate content, ensuring tone and cultural references are correct and engaging.
- Collaborate with wider teams (Marketing and Creative teams) to engage within the community

Required: 

- Fluent German and English.
- Experience creating, supporting and growing an authentic online communities
- You are culturally aware and know how to build trust and engagement with an audience
- Create warm and engaging communication
- You thrive in a fast-moving, collaborative environment and love trying new things digitally 
- Experienced in creating an exciting brand experiences

Thank you, please share your CV - matt@cactussearch.co.uk