ServiceNow Product Owner - Banking Excellent opportunity opens to join an International Bank as their new ServiceNow Product Owner. You will drive forward the implementation of ServiceNow across its UK operations as a Technical Subject Matter Expert, and play a crucial role within its Modern Workplace team. Key Responsibilities Take responsibility for the technologies and services that provide Service Management capabilities in the UK Act as a Technical Subject Matter Expert for these solutions within the UK Help drive the formation of a Service Management strategy and policies, working with colleagues across the UK, providing guidance and raising awareness with colleagues on how to best utilise these platforms in the future Develop and embed best practice and new ways of working to ensure efficiency savings are achieved, collaboration is improved, and customer experience enhanced. Gather and assess technical requirements for new engagements, manages existing engagements with infrastructure partners, projects and programmes and ensure we maximise the use of the chosen solution as a strategic platform for the UK bank Actively identify and support the prioritisation of new functionality to meet the needs of the UK bank Awareness of and accountability for ensuring the platforms adhere to and have clear procedures to manage all their own Regulatory, Compliance and Risk requirements - identifying, measuring, analysing and reporting Support the training and adoption of new tools ..... full job details .....