Sales Administrator Stourbridge 40 hours per week Monday Friday£25,000 per annumTemp-perm Our client is seeking an organized and customer-focused Sales Administrator to join their team and provide essential administrative support to the Sales function. This position plays a key role in ensuring smooth sales operations and consistently high levels of customer service. The successful candidate will be responsible for managing sales documentation, processing orders, maintaining customer records, coordinating internal communication, and supporting day-to-day sales activities. Key Responsibilities: Accurately process sales orders, quotations, and invoices in a timely manner.Maintain and update customer records and portals.Handle customer enquiries, complaints, and follow-ups in a professional and customer-focused manner.Monitor and respond to enquiries via shared mailboxes and MS Teams channels.Process customer sample requests, arrange postage, and coordinate despatches as required.Process warranty claims in line with company procedures.Liaise with internal departments to ensure a smooth customer journey and prevent delays.Escalate any issues or delays promptly to the Planning and Sales Administration Supervisor.Maintain accurate records and documentation at all times.Support data management and reporting activities.Ensure a consistently high level of accuracy and attention to detail across all administrative tasks. Essential Experience and Skills Previous experience in a Sales ..... full job details .....