Role: Resident Liaison Officer (Permanent) Location: OxfordshireSalary: £30-35k + car allowanceOur client is a well-established social housing contractor dedicated to delivering high-quality refurbishment and maintenance projects across the UK. They''re looking for an experienced Resident Liaison Officer to join the team, to work on a planned maintenance SHDF project in theOxfordshire area on a social housing refurbishment project As the resident liaison officer you will be the key point of contact between residents and the site team, ensuring that residents are well-informed and supported throughout the project. The ideal candidate will have excellent communication skills, a strong customer service background, and experience working in a social housing refurbishment background! You must be comfortable with regaular driving as this role encompasses works across Oxfordshire.Responsibilities: Act as the main liaison between residents and the project team, addressing any concerns or queries promptly and professionally. Conduct pre-condition surveys and notify residents of scheduled works, ensuring clear communication at all times. Organize and attend resident meetings, drop-in sessions, and community engagement events. Provide guidance and support to residents, particularly vulnerable individuals, throughout the project. Maintain accurate records of resident interactions and concerns, escalating issues as necessary. Work closely with site managers, contractors, and local ..... full job details .....