Store Manager
Location: Edmonton, North London
Job Type: Full-Time, Permanent
Salary: -37,503 per annum

About the RoleWe are seeking an experienced and commercially focused Store Manager to lead the day-to-day operations of a busy self-storage facility. This is a hands-on management role responsible for driving sales, maximising occupancy and revenue, delivering exceptional customer service, and ensuring the smooth running of the store. Based on information provided in-

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The successful candidate will be responsible for leading and developing a high-performing team while maintaining operational excellence, compliance standards, and a safe environment for both customers and staff.-

Key Responsibilities

• Drive store performance to achieve revenue, occupancy, and profitability targets.
  
  
• Develop and implement local sales and marketing initiatives to attract new customers.
  
  
• Manage and track customer enquiries, ensuring high conversion rates.
  
  
• Deliver outstanding customer service and handle a wide range of customer needs.
  
  
• Lead, motivate, and develop store employees through coaching, regular reviews, and performance management.
  
  
• Ensure all operational, financial, and compliance procedures are followed.
  
  
• Manage staff rotas to ensure efficient store coverage.
  
  
• Monitor store presentation, cleanliness, and housekeeping standards.
  
  
• Maintain accurate reporting and administration records.
  
  
• Oversee cash handling and financial processes.
  
  
• Ensure health and safety policies and procedures are adhered to at all times.
  
  
• Identify and coordinate repair and maintenance requirements.
  
  
• Support other locations and assist with additional duties as required.-
  
  

Skills & Experience

• Previous management experience within retail, sales, storage, hospitality, or a customer-focused environment.
  
  
• Strong commercial awareness with the ability to drive sales performance.
  
  
• Excellent leadership and team development skills.
  
  
• Strong organisational and planning abilities.
  
  
• Confident decision-maker with a proactive approach.
  
  
• Excellent communication and relationship-building skills.
  
  
• Ability to analyse business performance and identify opportunities for improvement.
  
  
• Customer-focused mindset with outstanding service standards.
  
  
• Strong problem-solving and analytical skills.
  
  
• Commitment to maintaining high operational and health & safety standards.-
  
  

What We''re Looking ForThe ideal candidate will be a motivated leader who thrives in a sales-driven environment, enjoys developing people, and takes ownership of business performance. You will be passionate about delivering excellent customer service while driving continuous improvement and operational efficiency.