Regional Operations ManagerJob ID229778Posted22-Jul-2025Service lineGWS SegmentRole typeFull-timeAreas of InterestFacilities ManagementLocation(s)Hilversum ''- Noord-Holland - Netherlands, London - England - United Kingdom of Great Britain and Northern Ireland, Paris - Ile-de-France - FranceThe Regional Operations Manager is an integral role for executing our facility management deliverables and team management for day-to-day functions for building operations and maintenance of facilities. This role will provide support to our EMEA IFM Director by managing Regional / EMEA related programmes and site management.With your operational Regional / EMEA experience, you will help embed operational best practices, robust governance, and overall day to day management across the account. You will work closely with our client on executing their strategy and supporting your team.You will anticipate and meet the needs of the team and client to ensure an elevated level of service. You will provide insight and guidance by utilizing operational data and information.RESPONSIBILITIES:Reviews and contributes to client''s strategic plans and creates and implements associated programmes and team development

Collaborative working and solutioning with your client stakeholders

Financial management including budget governance and savings identification

Provides vision, strategy support, and guidance for scope of EMEA services

Owns and manages the account innovation process and KPI site governance as per Global KPI framework

In partnership with the EMEA IFM Director, maintain regular contact with the Site Teams; advise and support on site issues, incidents, escalations and innovations

Recommend and implement improved ways of working to achieve our goal of continuous improvement and best practices

Create and deliver account wide training in line with scope of work

COMPETENCIES and EXPERIENCE REQUIRED:EMEA experience across multiple countries is mandatory

Proven experience of working with multiple client stakeholders in various locations

Ability to manage direct reports and corresponding teams in a virtual environment

Experience with data systems, data analytics and creating reports

Proven ability to guide and coach team members across EMEA, physical and virtual

Excellent management, written/verbal communication and interpersonal skills

Self-motivation and organizational skills to complete projects in a timely manner

An operational knowledge and proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and other management systems

Proven track record of delivering training and implementing standards

CBRE GWSCBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry''s most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions)CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

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