Graduate Trading Support circa £25,000 Leatherhead Shift rotation Leading company Office based Purpose of the Role:Reports directly to the Head of Trading and will work as an integral part of the Trading team in all aspects to deliver to our clients and provide a superior user experience of the platformYou will gain insights from market and industry analyses, customer behavioural research and consider the rapidly changing technological landscapeYou will be required at times to work collaboratively on sales trading, customer implantation, legal and development and will be comfortable engaging with customers in order to understand requirements and to provide customer supportYou will cover the Trading desk as part of your daily dutiesJob Description:Develop relationships with customers and internal teams to effectively support day-to-day support queriesParticipate in technical pre-sales meetings with potential customers to sell products and servicesProduce content including documentation and presentations, both at a non-technical and technical levelEngage with customers, sometimes face-to-face, to gather requirements, to identify product improvement opportunitiesMonitor the competitive landscape to understand market opportunities and trends, products and commodity marketsAnalyse product usage statistics and patterns to identify product improvement opportunities, which increase customer engagement and promote repeat product usageTravel overseas to the Middle and Far East for ..... full job details .....