Credit Controller - Temporary Assignment - Hybrid Working Our client is looking for an experienced Credit Controller to join their Finance team on a temporary basis.This is a great opportunity for a confident Credit Controller who enjoys taking ownership of their own portfolio, building effective customer relationships and driving outstanding debt to resolution.The RoleYou will take responsibility for your own book of customers, managing the full credit control and collections process to minimise debtor balances and ensure payments are received in line with agreed terms.Key ResponsibilitiesManage daily credit control activity across telephone, email and written correspondence, maintaining accurate records of all collection activityProduce daily arrears reports and provide updates to senior stakeholdersManage relationships with external debt collection agenciesOversee litigation cases where requiredMaintain customer records, including direct debit mandatesProcess daily direct debit collections and cash allocationHandle customer queries and complaints professionally and efficientlyPrepare monthly arrears reports for Board reportingDevelop, maintain and improve collection processes and proceduresUndertake general lease administration for the allocated portfolio, including activating and terminating proposals, raising settlement quotes and invoicesSupport internal and external audits as requiredProactively identify opportunities to improve processes and procedures, providing ..... full job details .....