3rd Line Support Engineer

Social network you want to login/join with:3rd Line Support Engineer, Princes Risborough
col-narrow-leftClient:
Xact PlacementsLocation:
Princes Risborough, United KingdomJob Category:
Other-EU work permit required:
Yescol-narrow-rightJob Reference:
5f1ff977a9feJob Views:
5Posted:
25.08.2025Expiry Date:
09.10.2025col-wideJob Description:Princes Risborough (Hybrid)£35,000 – £40,000We’re looking for a skilled and proactive
3rd Line Support Engineer
to join a thriving IT services team supporting schools across the UK. This is a great opportunity to use your technical expertise to make a real impact in the education sector.What you’ll do:Provide 2nd and 3rd line support, acting as the main technical escalation pointResolve complex IT issues, ensuring minimal disruption to school operationsMentor 1st and 2nd line colleaguesLead IT projects from planning to implementationSupport internal networks and deliver staff training as neededWhat you’ll bring:Strong experience with Windows Server, AD, Hyper-V, and Office365/AzureExcellent troubleshooting skills and confident decision-making under pressureA customer-first mindset with great communication skillsA friendly, flexible, and team-oriented approach
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