This range is provided by Tate Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay rangeWatford | £30,609 + Exceptional Benefits | Hybrid Option After Probation

Are you ready to join a company that’s award-winning, fast-growing, and genuinely passionate about its people?

We’re hiring on behalf of a reputable and forward-thinking organisation that’s expanding its customer service team. If you’re someone who thrives in a positive, high-energy environment, values structured development, and wants to be part of a supportive culture, this could be your next big move.

Why You’ll Love Working Here

Culture-Driven : Work in a bright, colourful office where collaboration, wellbeing, and fun are part of everyday life.

Training That Sets You Up for Success : A 2-month induction programme delivered in cohort groups to help you build strong peer relationships and feel supported from day one.

Hybrid Flexibility : After completing your 6-month training and probation, you’ll enjoy the freedom of hybrid working.

Tailored Career Progression : Your growth path is shaped around your goals – whether that’s leadership, specialisation, or personal development.

What You’ll Be Doing

Managing customer orders and quotes

Updating customers and internal systems

Collaborating with internal and external teams

Handling inbound calls and general admin

Who We’re Looking For

Excellent communicator with a passion for customer service

Experience in a customer support role

Confident using CRM systems and Outlook

A team player with great interpersonal skills

Able to commute to Watford for training

Benefits That Go Beyond the Basics

Starting salary: £30,609 per annum

Annual pay rise every April

Salary sacrifice car leasing and electric car charging

Private medical benefits

Increasing annual leave with service

Retail discounts and financial services perks

Company share schemes

Death in service cover

Free shuttle bus from Watford Junction to Croxley Business Park

On-site parking

Easily accessible by car (M1) or public transport (Overground from Euston, St Albans, Hemel Hempstead, or from London on the Metropolitan Line)

This opportunity will remain open until all roles are filled. Our friendly consultant Caroline Johnstone is here to support your application and answer any questions you may have.

Seniority level

Associate

Employment type

Full-time

Job function

Customer Service

Industries

Telephone Call Centers and Financial Services

#J-18808-Ljbffr