Job Title: 2nd Line Technical SupportLocation: Birmingham (5 days on-site)Job Type: Permanent Our client is seeking a skilled 2nd Line Technical Support person to join their team, providing Level 2 support and infrastructure management across local and EU sites. You''ll be the go-to expert for complex technical issues, maintaining critical systems and ensuring IT operations run smoothly.Key Responsibilities:Provide Tier 2 IT support across EU and local sites.Manage and troubleshoot Windows/Linux servers and infrastructure.Administer Active Directory, DNS, DHCP, and Office 365.Support network upgrades, virtualization (VMware/Hyper-V), and security operations.Participate in IT projects, documentation, and on-call rotations. Key Skills and Experience:3+ years'' experience in Level 2 IT Support, ideally in enterprise or data centre environments.Strong skills in Windows Server, Linux, networking, and virtualization.Knowledge of GDPR and EU data security standards.Display a willingness to learn and develop new skillsets. If this sounds like the role for you, please provide an up-to-date CV for consideration and APPLY NOW! ..... full job details .....