Role: Service CoordinatorLocation: Daventry, NN11Hours: Full time, 8.30am to 5pm, 37.5 hours per weekSalary: £30,000Fully office-based roleAn excellent opportunity has now arisen for a Service Coordinator to join our client s successful team.Who are we?We are proud to be representing our client, a well-established and highly respected business based in Daventry. Specialising in providing technical services to a range of commercial and industrial clients, our client has built a strong reputation for delivering reliable, professional, and customer-focused solutions. Due to continued business growth, they are now looking to expand their office-based support team.Benefits: Competitive salary of £30,00025 days holiday plus bank holidaysFree on-site parkingFriendly, supportive, and welcoming team environmentFull training and ongoing professional developmentModern, well-equipped office facilities Duties of a Service Coordinator: Coordinating and scheduling engineers to attend planned preventative maintenance (PPM), remedial works, and reactive calloutsActing as the first point of contact for customer queries via email and phoneManaging and organising incoming work requests and allocating jobs efficientlyLiaising with customers, taking details such as vehicle registration numbers and job-specific informationCommunicating with sub-contractors to arrange additional resources when requiredHandling approximately 80% of daily communication via email and 20% via telephoneMaintaining ..... full job details .....