HR Administrator (People Services) – 6-12 Month Temporary Contract
Location: Northumbrian Water, Pity Me Durham. Hybrid role.
Salary: £13.45 per hour (up to £15.59 depending on experience)
Contract: Temporary, 6-12 Months
Recruiter: Pertemps

Pertemps are delighted to be recruiting on behalf of Northumbrian Water for an experienced and organised HR Administrator to join their People Services team on a 6-month temporary basis.

This is an excellent opportunity for a proactive administrator with strong organisational skills and a customer-focused approach to support a busy HR function. The successful candidate will play a key role in ensuring the HR Helpdesk and Payroll teams can continue to deliver an excellent service to employees across the business.

Key Responsibilities

General Administration

• Provide comprehensive administrative support to the People Team.
• Coordinate and process invoices and purchase orders for services such as pensions, car leasing, training and other external providers.
• Manage incoming and outgoing post for the HR team.
• Arrange induction activities for new HR starters, including system access, introductions and meeting schedules.
• Schedule and coordinate team meetings, events and activities.
• Support wider People Services administration as required and provide cover for colleagues when needed.
  
  

• Process Subject Access Requests and Third-Party Data Requests in line with GDPR requirements.
  
  

• Coordinate the scanning and uploading of employee documentation to SharePoint and Oracle systems.
• Reset employee and manager access passwords when required.
• Produce regular and ad hoc reports from Oracle and other HR databases.
• Administer holiday corrections within the Oracle system.
  
  

• A minimum of 2–3 years' administrative experience.
• Experience managing multiple priorities within a fast-paced, reactive environment.
• A proven ability to work to deadlines and manage scheduled workloads effectively.
• Strong relationship-building skills with the ability to communicate effectively across teams and departments.
  
  

• Confident user of Microsoft Office, particularly Excel and Word.
• Experience using databases and systems to manage and progress work activities.
• Excellent verbal and written communication skills.
• Ability to quickly learn HR systems and processes.
• A proactive approach to identifying improvements and enhancing service delivery.
  
  

• Previous experience in an HR Administration or Customer Administration role.
• Knowledge of Northumbrian Water Group structures and departments.
• Advanced Excel skills including pivot tables, formulas and data analysis.
  
  

• Strong customer service focus.
• Excellent planning and organisational skills.
• Ability to work proactively and meet deadlines.
• Resilient, adaptable and confident in a busy environment.
• Self-motivated with the ability to work independently and as part of a team.
• Professional, positive and enthusiastic attitude.
• Ability to handle confidential information with discretion.
• Flexible approach and willingness to undertake relevant training.