Workplace Experience Manager

Workplace Experience Manager London £50,000 Are you passionate about creating exceptional workplace environments and leading high-performing teams? Join a thriving Facilities Management (FM) business in an exciting in-house role as a Workplace Experience Manager, based at a prestigious London branch. Location: Central LondonEmployment Type: Full-time, PermanentSchedule: Monday to Friday, on-siteSalary: £50,000 per annumTeam Management: Leading a dedicated team of 9About the Role: As the Workplace Experience Manager, you''ll be the heartbeat of a dynamic and high-profile site, ensuring daily operations run smoothly and every team member and visitor has a positive experience. Reporting to senior leadership, you''ll manage a team of 9 and champion a culture of excellence in service delivery and customer engagement.Key Responsibilities: Oversee day-to-day facilities operations to ensure a seamless and welcoming workplace experience Lead, mentor, and inspire a team of 9 across various functions - Lost and found, Porterage, Event setup and post room operations Act as the main point of contact for on-site stakeholders and client engagement Identify opportunities to improve service delivery and enhance the working environment Ensure compliance with HandS regulations and internal policies Collaborate with internal departments and FM support teams for smooth service integration About You: Proven experience in a workplace, FM, hospitality, or corporate office management role ..... full job details .....
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