About the Company: Contek Recruitment are working on behalf of our client who are a prestigious UK-based manufacturer of refuse collection vehicles (RCVs). They have been a cornerstone in the industry since 1907. Specialising in designing and building safety-focused chassis, bodies, and bin lifts for waste and recycling. They Produce over 1,000 units annually, the company offers comprehensive, solutions for urban environments. The role offers a competitive salary between 40,000 - 45,000 per annum, depending on experience, with standard working hours from Monday to Friday, 07:00 - 17:00. Why This Role Stands Out: - Be part of a historic and innovative company with over a century of expertise. - Engage in a role that prioritises safety and sustainability. - Work with cutting-edge technology in the field of refuse collection. - Collaborate with a dynamic and supportive team. - Drive continuous improvement in technical support processes. Key Responsibilities: - Handle technical enquiries from customers and internal teams. - Deliver remote diagnostics using digital tools. - Provide clear technical guidance, work instructions, and service bulletins. - Collaborate across teams to boost first-time fix rates. - Support health and safety best practices. Skills, Experience, and Education: Communication: - Ability to communicate confidently at a technical level. Knowledge/Expertise: - Strong engineering background and solid experience resolving technical issues. - Understanding of ..... full job details .....