End date Wednesday 09 July 2025 Salary range £76,194 - £89,640 We support flexible working Learn more about flexible working.Agile Working Options Job Share; Hybrid Working Job description JOB TITLE: Business Readiness and Implementation Senior Manager - Mass Affluent LOCATION(S): Hove, Edinburgh or Leeds HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days per week) in one of our office hubs mentioned above About this opportunity A Business implementation expert is a proactive, hands-on individual, who is passionate about designing and delivering change that will bring the buiness to the next level. They will have the customer and the colleague at the heart of all they do and ensure any changes are successfully adopted. A natural relationship-builder, they will engage stakeholders at all levels, documenting any potential impacts and agreeing strategies to mitigate issues. They are also able to produce any necessary communication and training products to support either colleagues and/or customers.What you''ll be doing Lead the design and execution of transformation programmes aligned to the UKPB Target Operating Model, focusing on simplification of processes and modernisation of technology platforms; Ability to understand at each level the E2E Customer and Colleague journey, map these using Group Tools (Figma) and uses these to understand any issues, failure points, sub-optimal Identifies big Business Problems and delivers improvements that would eradicate ..... full job details .....