We are working with a well-established supply chain specialist to recruit a Permanent Customs Team Leader to work Monday to Friday 9am-5.30pm in the Dover area.In this role, you will lead a small customs team and manage the road freight including overseeing import/export and end-to-end customs operations.Benefits include a competitive salary, pension, healthcare cash plan and on-site parking.The Role:Leading/supporting the customs team to ensure consistent performance and compliance, allocating workloads and conducting performance reviews.Oversee accurate import/export declarations and act as the point of escalation for complex or high-risk entries, liaising with customs authorities to ensure smooth and timely resolutions.Ensure full compliance with HMRC and regulatory bodies, staying up to date with changes to customs legislation/tariffs, and implement internal SOPs and best practices.Monitor daily customs operations to ensure accuracy and adhere to KPIs, including reviewing entries and documentation to minimise errors/delays.Liaise with customers, transport teams, warehouse, and external partners, communicating delays and maintaining strong working relationships.Oversee the accurate calculation of duties, taxes and fees, ensuring timely payments and correct use of deferment accounts, monitoring discrepancies.Proactively identify operational/compliance risks, providing clear guidance to the team and resolving customs issues efficiently while escalating critical matters if ..... full job details .....