The Opportunity An exciting opportunity has become available for an experienced Terms Administrator to join a well-established international business based in Warwick. This position has become available due to continued business growth and increased workload, with the role evolving from a long-standing part-time position into a full-time opportunity. You''ll join a collaborative team where your work directly supports Finance, Sales and Customer Service functions while ensuring customers receive an exceptional level of service. This is an excellent opportunity for someone who enjoys working with data, thrives on accuracy and wants to play a key role within a fast-paced commercial environment. The Role Working as part of a specialist team, you will be responsible for processing customer terms, retrospective claims and pricing information while ensuring exceptional levels of accuracy and customer service. The role requires someone who is highly organised, enjoys problem solving and can confidently manage multiple priorities and deadlines. Key Responsibilities Process retrospective customer discounts and promotional claims accurately and within agreed deadlines. Review, validate and process customer claimbacks. Process sales commission agreements and associated claims. Track customer spend and support monthly accrual reporting. Investigate pricing queries and issue credit notes where required. Process invoices, credits and customer payment queries. Manage the shared Terms inbox ..... full job details .....