OverviewAssistant Manager – The Victoria, Surbiton

Join us for an exciting new chapter as we reopen our beautifully refurbished pub!

Where are we?

The Victoria is a beautiful Young’s pub right in the heart of Surbiton’s bustling High Street - a real locals’ local with bags of charm. With easy travel links from London and short skip away from Kingston we are perfectly placed.

Why now?

In August 2025 we’ll be undergoing a huge refurbishment. Think fresh interiors, a gorgeous new look, and a brand-new menu. We’re also giving our massive garden (the best in Surbiton!) a full makeover, making it an even bigger draw all year round. We’re planning a grand re-opening to show it all off, and we want an Assistant Manager who’s just as excited as we are to shape the next chapter of The Vic’s story. This is your chance to help lead a passionate team, put your stamp on the way we do things, and be a key part of a celebration the local community will be talking about.

What We DoWe’re proud to serve the best seasonal British dishes (including our Guardian 5-star rated Sunday roast!) alongside specials inspired by our customers’ and team’s travels. We keep things fun with our famous Burger Shack, serving juicy patties, chicken wings, Louisiana hot sauces and spud nuggets, right next to our huge, much-loved garden oasis. Covered and cosy in winter, sunny and buzzing in summer, it’s a true gem in the middle of a bustling High Street and about to look better than ever.

From perfectly poured Young’s Original beer to a cracking wine list, our product knowledge is second to none, and we love passing that on to our guests.

The roleWe’re not just looking for someone to “keep the wheels turning.” We want a hands-on leader who thrives on connecting with people, brings fresh ideas, and isn’t afraid to get stuck in. You’ll work closely with Matthew, our supportive GM, on everything from training and developing the team, to shaping new food and drink ideas, planning events, and getting creative with marketing.

What we’re offering

A key role in the grand re-opening of our refurbished pub and garden — and the chance to make your mark

A supportive GM (myself) who’s all about your growth and development

Career pathways across Young’s pubs and hotels

20% discount across all Young’s pubs and hotels

Involvement in wider projects for the right person

Free meals on duty

Company pension scheme

Regular socials, team incentives, and a genuinely family-feel workplace

Our teamWe’re a small but cracking squad who work hard, have each other’s backs, and know how to celebrate the wins (usually with a burger and a pint). If you want to be part of a pub that’s about to open its doors to a whole new era — and have a real say in how we do it — we’d love to hear from you.

Skills

Experience in Customer Service

Passion for hospitality

Seniority level

Mid-Senior level

Employment type

Temporary

Job function

Other

Industries

Hospitality

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