Service Coordinator
£14.46 - £16.37 per hour | 37 hours per week | 6-month fixed-term contract | Hybrid/flexible working
 
We''re recruiting for a Service Coordinator to join a not-for-profit organisation based in Bradford, supporting its Children and Young People (CYP) services.
This is a 6-month fixed-term role, with the possibility of extending depending on service requirements. You''ll provide important operational and administrative support during a period of workforce transition, vacancies and staff absence, helping to keep things running smoothly across the service.
 
What will you be doing?
As a Service Coordinator, you''ll support a range of operational processes, including:

• Completing case file audits, file closure reviews and service activity spot checks.
• Maintaining audit records and following up on outstanding actions.
• Supporting accurate record keeping and compliance with service procedures.
• Monitoring incidents and safeguarding concerns, ensuring actions are followed up and recorded appropriately.
• Maintaining incident and safeguarding trackers and escalating overdue actions where needed.
• Monitoring referrals, caseloads and waiting lists across CYP services.
• Keeping databases, records and trackers accurate and up to date.
• Supporting data quality checks and producing routine operational reports.
• Coordinating staff rotas, cover arrangements and workforce records.

What are we looking for?
You''ll need previous experience in an administrative, coordination or operational support role, along with:

• Maintaining databases, trackers and records.
• Producing reports and monitoring information.
• Spporting quality assurance or audit processes.
• Knowledge of safeguarding within children''s, health, social care or voluntary sector settings.
• Strong organisational and IT skills.
• Excellent attention to detail and the ability to manage competing priorities.
• Confidence using databases, spreadsheets and reporting systems.
• Good communication skills and the ability to work effectively across different teams.

You''ll be organised, reliable and comfortable keeping on top of several priorities at once. This is a role where accuracy, follow-through and good communication are important.
What''s on offer?

• Flexible/hybrid working in line with service requirements.
• 6-month fixed-term contract, with potential to extend.
• 25 days'' annual leave, increasing to 28 days with length of service, plus bank holidays (pro rata).
• Up to two additional wellbeing days each year.
• Simply Health Cash Plan, including support towards dental, optical, prescriptions and physiotherapy costs.
• Employee Assistance Service with 24/7 confidential mental health support and access to structured therapy sessions.
• Generous pension scheme and employer contribution.
• Discount schemes including Company Shop and Blue Light Card.
• Personal development opportunities, including access to Clinical Supervision.
• Enhanced sick pay after six-month probation.
• Accredited employer with Mindful Employer, Disability Confident and Real Living Wage.