Service Design Analyst - 12 Month Fixed Term Contract - London (Hybrid) - 80,000 per annumA fantastic opportunity has arisen for a Service Design Analyst to join our London based global professional services firm on a 12 month fixed term contract.Key ResponsibilitiesSupport delivery of a business professional transformation programme through service data analysis and portfolio-level service design support.Assist in developing and maintaining the global service portfolio framework, including drafting templates and structured documentation.Collate service requirements, capturing user feedback and insights to inform service design.Consolidate service information to support the development of service blueprints and interaction models.Create and maintain templates to enable consistent service design activities across enterprise and functional teams.Analyse data to identify trends, gaps, risks, and optimisation opportunities, providing actionable insights to programme and project teams.Develop and maintain service catalogues based on validated service data.Support workshop design and facilitation activities, including process mapping sessions.Contribute to business readiness assessments and transitional activities across workstreams.Consolidate and validate data from multiple sources to ensure integrity and consistency.Maintain documentation and support change and communication activities, including training materials and service playbooks.Contribute to service-level impact ..... full job details .....