Customer Service Executive Based in Liverpool - office based Our client specialises in exclusive tickets, premium hospitality and match breaks, for the world s most sought after shows and events. We re an Official Ticket Agent for: Liverpool FC, Manchester United, Tottenham, Leeds United, Wembley Stadium, The O2 London, Co-Op Live and Aintree Races. We offer every solution to meet personal and/or corporate business needs, with over 23 years of unrivalled experience. We are currently seeking a highly organised and motivated Customer Services Executive who will be responsible for all inbound Customer Services enquiries, and managing updates to bookings from start to finish, including keeping our systems and our hotel partners up to date. You ll be using a variety of communication channels (phone, email, online chat, WhatsApp) ensuring a high level of customer service and efficiency are delivered at all times and maximising all opportunities to convert further sales. This is a fast-paced role where no two days will be the same. For the right candidate, this role will provide a wealth of opportunities and career development as the company continues to grow. If you''re ready to work hard, be part of a supportive team, and grow your career in a business that values its people, we d love to hear from you Key responsibilities Respond to all inbound enquiries and sales channels such as Email / Social Messaging / WhatsApp / Phone Providing a VIP Service to Every Customer: Whether ..... full job details .....