Field Service Engineer

Field Service Engineer - Commercial Coffee MachinesLocation: Slough and High Wycombe RegionSalary: 33,440 basic + Overtime (paid at 1.5x)Job Type: Full-time, PermanentSchedule: Monday to Thursday 08:30-17:00, Friday 08:30-16:00No on-call rota or weekend work currently requiredAbout the Role:TXP is working on behalf of a leading provider of commercial coffee equipment to recruit Field Service Engineers for their growing UK service team. This is a fantastic opportunity for experienced engineers who are passionate about delivering high-quality service and enjoy working in a dynamic, field-based environment.You''ll be responsible for servicing, installing, and maintaining a wide range of coffee machines across the Slough and High Wycombe area, ensuring excellent customer satisfaction and supporting the company''s service goals.Key Responsibilities:Attend service calls, installations, and planned maintenance visitsDeliver outstanding customer service and technical supportMaintain tools, IT equipment, and company vehicle in line with policyManage spare parts stock to ensure first-time fix ratesCommunicate professionally with customers and internal teamsComplete service documentation accurately and on timeSupport business KPIs and service objectivesBuild strong customer relationships and identify service or product opportunitiesStay up to date with product knowledge and diagnosticsCollaborate with colleagues and support team members when neededBe flexible with travel for training ..... full job details .....
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