Our client is seeking an experienced and driven Inside Sales Manager to lead and develop a high-performing team of internal sales coordinators. In this role, you will be responsible for driving sales performance, managing key customer accounts, and delivering on commercial growth objectives. You will balance leadership capabilities with a hands-on approach to account management, ensuring exceptional customer service and long-term customer relationships.Key ResponsibilitiesTeam Leadership and DevelopmentLead, coach, and motivate a team of 3 internal sales representatives to meet and exceed sales targets and KPIs.Conduct regular performance reviews, set clear objectives, and identify opportunities for skill development and training.Foster a positive, collaborative, and high-performance team culture.Sales ManagementOversee daily internal sales operations, ensuring smooth and accurate order processing and effective communication with customers.Monitor sales pipelines, conversion rates, and customer satisfaction metrics; analyse results and provide actionable insights to leadership.Implement best practices for lead management and customer engagement, improving sales efficiency and customer experience.Ensure all regulatory requirements are adhered to and customer profiles are updated and maintained.Strategic Account ManagementAct as the primary point of contact for key strategic customer accounts, building and maintaining long-term relationships.Develop and execute account plans ..... full job details .....