Property Administrator / Legal SecretaryDepartment: Legal OperationsWhat does the role involve?Reviewing framework agreements to document client-specific protocols and processesAudio typingImplementing frameworks, providing guidance and training to support teams where required, and carrying out ongoing monitoringCollating information to ensure client account plans are accurate and maintained, including managing internal housekeeping tasksManaging and submitting regular MI reports, coordinating responses across multiple departmentsProducing reports to assess service levels, KPIs, and delivery against agreed measuresEnsuring client portals are kept up to date and all associated tasks are completed in line with client requirementsUnderstanding and managing revenue for key clients, supporting the Framework Revenue Assistant with billing processes and providing high-level revenue updates to clients, including processing rebatesSupporting the coordination of client auditsActing as a framework point of contact, dealing with queries where appropriate and using initiative to deliver exceptional client serviceActing as a client point of contact when the client partner is unavailable, managing queries and providing high-quality serviceProviding PA / Legal Secretary-style support to six fee earners, including diary management, document preparation, and coordination across officesAttending internal and external meetings where appropriate, providing support and advice on framework ..... full job details .....