OverviewJob Title: Technical Support (Mechanical)

Reports To: Mechanical Technical Specialist

Purpose of the Role: The purpose of the Technical Support (Mechanical) role is to assist the Technical Specialist in delivering all technical and compliance responsibilities, with a focus on mechanical systems and assets. This includes supporting day-to-day operations, maintenance activities, statutory compliance, technical issue resolution, and contractor coordination.

Key Responsibilities

Assist in meeting technical and statutory compliance requirements, including but not limited to: pressure systems, water hygiene (L8), F-Gas, and medical gases.

Coordinate inspections, scheduled maintenance, and remedial works in accordance with relevant regulations and Written Schemes of Examination.

Serve as an Authorised Person (AP) for pressure systems, managing safe isolations and system shutdowns as required.

Support operational responsibilities for boiler and steam-generating plant systems.

Oversee and coordinate third-party mechanical contractors on-site, including water treatment, HVAC, combustion, and refrigerant management services.

Provide technical support to the operations team, addressing routine issues and escalating complex faults to senior technical staff.

Assist in the preparation and maintenance of compliance reports, documentation, and technical logbooks to ensure audit readiness.

Participate in compliance audits and site inspections as required.

Support sustainability and energy efficiency initiatives in collaboration with environmental teams.

Accountabilities

Responsible for the delivery of mechanical support services in line with statutory, contractual, and safety requirements.

Reports directly to the Mechanical Technical Specialist or designated technical authority.

Education and Training

Desirable: HNC or equivalent qualification in Mechanical Engineering.

Alternative: Time-served engineering apprenticeship or substantial relevant experience.

Technical qualifications and certifications in relevant areas such as:

Pressure Systems (AP)

Boiler Operation Accreditation Scheme (BOAS)

Legionella (L8) awareness

HVAC systems

Experience

Demonstrated experience managing isolations and mechanical works on pressure systems.

Background in technical roles with mechanical responsibilities.

Strong problem-solving and analytical skills.

Desirable: Experience in critical or regulated environments (e.g., pharmaceuticals, healthcare, data centres).

Involvement in RCA and CAPA investigations.

Experience assessing and appointing individuals for mechanical competencies.

Skills and Attributes

Strong communication skills, both written and verbal.

Client- and service-oriented, with a professional and confident approach.

Highly organised with the ability to prioritise workload in a dynamic, high-pressure environment.

Self-motivated, proactive, and committed to high standards of work and integrity.

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