OverviewJoin an exciting, growing and soon to be ''technology first'' UK-based organisation''s ICT Business Support team, ensuring core business systems are reliable, fit for purpose and continuously improved. You''ll act as the link between business users and technical teams-capturing requirements, configuring/developing solutions, and supporting live services.Key responsibilitiesSupport, upgrade and improve internal business applications and services (availability, quality, incident response).Gather requirements from stakeholders and translate into clear technical deliverables.Configure/develop solutions and coordinate delivery with internal teams and third-party suppliers.Build and maintain reporting/BI outputs (Power BI) and support data platforms (SQL).Manage/administer SharePoint sites and business system access/configuration.Create/configure system interfaces and support integrations (eg, file transfer/API-style services).Ensure solutions meet operational and regulatory/compliance needs.Occasional UK travel.Essential experience/skills2+ years in an IT support and/or development environment.Requirements gathering + delivery of system improvements/projects end-to-end.Strong stakeholder communication; able to explain technical concepts clearly.SQL skills (queries; SQL Management Studio).Power BI reporting experience.Understanding of web/data services (REST/SOAP, JSON/XML) and data migration concepts.DesirableMicrosoft Dynamics 365 Business Central/NAV exposure (incl. ..... full job details .....