Are you an experienced and highly organised operations professional who enjoys making sure an organisation runs smoothly? We are looking for a Business Operations Manager to lead and strengthen our day-to-day operations. This is an important role within our charity, responsible for ensuring our staff, volunteers and trustees have the effective systems, support and working environment they need to deliver the best possible services for the people we serve. Working closely with the Chief Executive Officer and senior managers, you will lead operational activity across: office and business support; finance and HR administration; facilities and building management; governance and organisational compliance; health and safety; the continuous improvement of systems and processes. You will manage and develop the Business Support Team, coordinate operational priorities, and help ensure our organisation remains safe, efficient, welcoming, and well organised. About you You will have experience of managing office or business operations within a charity, public-sector organisation or a similar working environment. You will also bring: experience of leading an administrative or business support team; knowledge of finance and HR administration; experience of facilities or premises management; an understanding of GDPR, health and safety and organisational compliance; excellent planning and organisational skills; the ability to manage competing priorities and remain calm under pressure; ..... full job details .....