Head of Business Systems

Overview
Come and join one of the UKs largest independent providers in neuro and mental healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.Job title
Head of Business SystemsJob details
This role is full time, working 3 days in our Waterloo Office and 2 days working from home.About us
Active Care Group are a pioneering national provider of complex care services, delivering pathways and better outcomes for people. We have a collaborative and holistic approach to care underpinned by proven clinical and therapeutic expertise. We specialise in supporting young people and adults with complex needs to make positive progress and lead happier, more independent lives.Details
Date posted: 05 September 2025Pay scheme: Very senior manager (VSM)Salary: Depending on experienceContract: PermanentWorking pattern: Full-timeReference number: 009307Job locations: Waterloo - Support Centre, London, London, SE1 8ULJob responsibilities
Leading and managing a team of business system engineers, system trainers and system data expertsOverseeing the digital transformation rollout of new business systemsCompleting the delivery of a new rostering system (Allocate)HRIS platform (iTrent) development and optimisationEvaluating other long term system replacementsEnhancing and optimising key systems to maximise business benefits and efficiencyManaging service delivery provision for tickets related to business systemsDriving project delivery across multiple sites, ensuring consistency and high-quality outcomesManaging vendor relationships and ensuring systems remain fully supportedWhat you''ll have
Proven experience in leading business system implementations in a multi-site environmentAbility to work closely with non technical stakeholders to define and refine system requirementsMethodical, task-oriented, and highly organised, with a track record of delivering IT projects successfully on time and on budgetStrong background in rostering solutions, HR systems and complex business applications (iTrent, Allocate, Carenotes and Nourish) would be advantageousAble to work effectively at pace while managing multiple workstreamsPrevious healthcare sector experience preferred but not essentialExcellent communication and stakeholder management skillsITIL trained preferred but not essentialWe also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.What to look forward to
25 days plus bank holidaysBirthday offJoin the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunitiesActive Reward App giving discounts and savings on your weekly shopFree 24 hour confidential Employee Assistance Programme Helpline and App to support with legal, health, wellbeing, relationship and consumer adviceA Nest Personal Pension accountAccess to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticiansWe recognise outstanding Active Behaviours via the Active Awards programmeEnhanced Sick and Maternity Pay benefitsRefer a Friend Scheme and earn up to £1000 by recommending someone you knowSupport and guidance of our qualified clinical and business leadership teams to develop your career with Active Care GroupOther
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission for Disclosure to the DBS may be required.Employer details
Active Care GroupAddress: Waterloo - Support Centre, London, London, SE1 8ULWebsite: https://activecaregroup.co.uk/
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