Overview

Peak Support is seeking a

Security Operations Center Analyst

to join our team. In this role, you will monitor and respond to security alerts, help mitigate security incidents and support the overall security posture of the organization.As a

SOC Analyst , you will work closely with the Information Security team to identify potential threats and escalate incidents as necessary. This position provides an excellent opportunity for individuals looking to build their careers in cybersecurity.Responsibilities

Monitor security alerts and events using SIEM and other security tools.Perform initial triage and investigation of potential security incidents.Respond to and escalate incidents based on severity and impact.Conduct log analysis and forensic investigations to identify root causes.Collaborate with IT and security teams to contain and remediate threats.Maintain and update incident response documentation and playbooks.Stay informed on the latest cybersecurity threats, vulnerabilities, and trends.Support compliance efforts and internal/external audits (e.g. PCI-DSS, SOC2 Type2, HIPAA, ISO27001).Participate in threat hunting and proactive security assessments.Requirements

Education and Certifications

Bachelor''s degree in Cybersecurity, Computer Science, Information Technology, or related field.Industry certifications :

CompTIA Security+ ,

Certified SOC Analyst ,

GIAC Security Essentials ,

Certified Ethical HackerTechnical Skills

Fundamental knowledge of IT, Cloud, and industry security practices.Experience with SIEM platforms (e.g., Splunk, Microsoft Sentinel).Familiarity with firewalls, IDS/IPS, endpoint protection, and vulnerability scanners.Understanding of TCP/IP, DNS, HTTP, and other network protocols.Basic scripting knowledge (PowerShell) is a plus.Knowledge of MITRE ATTandCK framework and threat intelligence sources.Soft Skills

Strong analytical and problem-solving abilities.Excellent verbal and written communication skills.Ability to work independently and collaboratively in a fast-paced environment.High attention to detail and a proactive mindset.Experience working in a BPO environment is a plus.

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