About us Prometheus Safe and Secure is a specialist provider of secure patient transport and enhanced observation services for people with mental health needs. Operating 24 hours a day, 7 days a week across the UK, we work in partnership with the NHS and private healthcare providers to deliver safe, dignified and compassionate support when it is needed most. Our services include secure patient transport for planned and urgent transfers, including those under the Mental Health Act, as well as enhanced observation and "bed watch" support in hospitals, AandE departments and Section 136 suites. Every journey and placement is managed with patient safety, dignity and respect at the forefront. We are regulated by the Care Quality Commission and are members of the Independent Ambulance Association. Our Birmingham service currently holds a CQC overall rating of "Good." Clinical governance, safeguarding and staff training are central to everything we do, ensuring we meet the highest standards of quality and compliance. Our teams are made up of experienced mental health professionals and trained support staff who provide therapeutic, person-centred care designed to minimise distress and protect wellbeing. With a dedicated operations hub, we provide nationwide coverage, rapid response and a seamless service that reduces pressure on frontline healthcare providers. Prometheus Safe and Secure is part of the RCI Group, alongside Prometheus Complex Care, enabling us to offer a complete ..... full job details .....