Lead, encourage, mentor and develop all members of the team to their maximum potential, to ensure the team meets its objectives and deliver their work standards as agreed in the client''s SLA, whist delivering commercial benefit to Keoghs. To continuously improve the quality of the team''s work. Key ResponsibilitiesPlan and distribute workload across the team, paying appropriate attention to individual team member''s current capability, to ensure the timely and profitable completion of cases.Ensuring that all team members have appropriate objectives and are supported to ensure they at least deliver those objectives.Hold team meetings at least monthly to cascade information, gather feedback and improve engagementMeet at least monthly with each team member to discuss performance and ensure appropriate support and developmentProvide specific client briefs, updates and implement Keoghs policies, procedures and local initiatives, including actions arising from audits, to effectively inform and engage staff to perform to the desired standards.Ensure compliance with benchmarks set by Keoghs and by clients whilst driving settlement and ensuring quality of deliveryIdentify and implement appropriate learning activities to ensure the achievement of appropriate authority levels and the ongoing development of all team members. Manage client finances, controlling team costs, to ensure that work is delivered profitably and that cash flow is maximised. Monitor and ensure that bill approval, ..... full job details .....