Overview

General Manager

role at

Serco

– Jersey Leisure. Location: Jersey, JE2 4HE. Salary: £60,000 - £65,000 per annum, dependant on experience. Employment type: Full-time, permanent.As General Manager in the Jersey Leisure team, you’ll lead the delivery of high-quality leisure services that make a real difference to the local community. You’ll work in partnership with the Government of Jersey and key stakeholders, driving both operational excellence and commercial success across the contract.Responsibilities

Provide inspirational leadership to a diverse team, creating an inclusive and supportive culture.Ensure financial delivery of the contract in line with the agreed business plan.Oversee safe and compliant operations, customer service, and high-quality service standards.Build strong partnerships with the Government of Jersey and other stakeholders.Champion continuous improvement and innovation across all aspects of service delivery.Support social outcomes that improve health and wellbeing for the Jersey community.Qualifications

Experience leading large teams in a leisure or hospitality environment.Strong commercial awareness, with proven ability to deliver business plans.Strong planning, financial and analytical skills.Excellent communication, networking, and relationship-building abilities.A relevant Business Management qualification or equivalent experience.Benefits

Holidays: 25 days plus bank holidaysPension: Up to 6% contributory pension schemeBonus: A performance-based bonus schemePrivate medical insuranceTraining and development: A wide range of learning opportunities with over 1,100 internal courses, funding for qualifications and apprenticeships, mentoring opportunities, and focus on internal progressionHealth and wellbeing: 24/7 Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, Simplyhealth cash plans, and discount at Serco-managed leisure centresDiscounts: Savings across around 1,000 retailersShareSave scheme: Ability to buy Serco shares at a discountEmployee networks: Supportive networks for staff collaboration and communityCharity: Paid volunteering day and option to donate to charity tax-free via Payroll Giving Scheme

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