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bit about us.Grind is a coffee company that lives in London. Since opening Shoreditch Grind in 2011, we''ve expanded across London with cafés, coffee trucks and a state-of-the-art coffee roastery. Today, we serve millions of cups of coffee across London and the UK each year, and weve helped hundreds of thousands of people make better, more sustainable coffee at home.Youll find our coffee beans, compostable coffee pods and ready-to-drink coffee cans - in supermarkets across the UK and in hotels around the world.Our cafés and coffee trucks were where Grind all began, and they''re still the beating heart of Grind. They''re vibrant, exciting and sometimes high-pressure places to work.We think coffee can be a force for good. Whether it''s through creating the UK''s first compostable coffee pods, our plastic-free packaging or carbon-free shipping - we''re on a mission to be the world''s most sustainable coffee company.In 2023, we created our charity, the Better Coffee Foundation, to undo the damage done by the global coffee industry - in our first year, we recovered 43 million pods'' worth of ocean-bound plastic.

A bit about the role.As General Manager Grab and Go, you lead the team, drive service and sales and be the constant face of energy and passion on! The atmosphere in Grind is fast-paced and vibrant, and it is your responsibility to uphold GRIND standards and develop a team that thrives under pressure. You will need to be able to train and lead and develop a strong team of Barista.We are looking for an experienced General Manager with at least 1 years of experience in Cafe management. You will need to demonstrate knowledge and skill in training all levels of staff in various areas of the business.Role responsibilities.Successfully run a high volume and fast-paced Speciality Coffee Shop in line with GRIND standards

Effectively lead a team of up to 5 employees

Create daily brief sheets for your team.

Generate and complete weekly rotas to support payroll

Possess a clear understanding of weekly/monthly budgets, and PandL forecasting

Strategically manage and meet budgets and business targets

Provide ongoing training and developing programs to all team members

Hire and onboard all new site employees into the business

Implement effective staff initiatives and strategies (to improve retention and team engagement)

To motivate all staff and project a positive attitude at all times.

To ensure all staff receive regular training, according to Grinds procedures, relevant to their job description, and that training is documented and kept on file.

Displays a smart and professional appearance, representing the company in a positive manner

To undertake regular team meetings and participate in necessary Management meetings

Youll have.Strong managerial and leadership skills.

A keen eye for the finer details

Possess excellent communication skills to enable effective dialogue with colleagues and customers

Ability to work well under pressure and use initiative

Ability to problem solve and escalate complaints accordingly

Dedicated team-player, who strives for excellence and leads by example

Strong time-management and prioritisation skills

Diversity and Inclusion.Grind is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, colour, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age, veteran status, or disability status.If there are any adjustments you need to help you bring your best self to an interview with us please let us know.

Benefits and perks28 days of holiday per annum (Inclusive of Bank Holidays)

An additional holiday per year of service, capped at 3 days

Access to our company wellness scheme

Full access to our Mental Health Service - at all times of the year

Great company staff discounts for friends and family

Career development opportunities in a wide range of training programmes

We''ll see you at the Grind!

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