We are looking for a proactive and customer-focused professional to support Client Directors and Managers in delivering outstanding service across Group Risk and Healthcare solutions. This role plays a key part in meeting preparation, business administration, compliance, and maintaining strong client relationships while promoting excellent customer outcomes.Key ResponsibilitiesProvide comprehensive support to Client Directors and Managers, including meeting preparation and report productionObtain illustrations and administer new and existing business, ensuring all compliance requirements are metSupport renewal projects, market reviews, suitability report preparation, and completion of follow-up actionsMaintain and enhance client relationships, handling both complex and simple client enquiries and escalating where appropriatePromote a strong culture of conduct and behaviours that support good customer outcomes, acting as a role model for the teamMaintain accurate client records across internal systemsTake personal responsibility for developing in-depth knowledge of Group Risk and Healthcare products and the wider marketplaceContribute to business projects as required, delivering outputs within agreed timescalesEnsure full awareness of, and adherence to, company, departmental, and product-specific procedures and policies, working in line with company values at all timesWhat We''re Looking ForExperience in client servicing, administration, or support within financial services, ..... full job details .....