Job Title DV Cleared Service Transition Manager Location: Malvern Duration: 3-6 months with possible extension Rate: Up to 755 per day via an approved umbrella company Must be eligible and willing to go through the DV Clearance processOur client, a reputable organisation in the IT sector, is hiring for a Service Transition Manager to lead the smooth transition of new and evolving services into live environments. This role is pivotal in ensuring operational readiness, minimal disruption, and seamless handovers to support teams for complex programmes and projects.What you''ll be doing: Act as SME and Service Design and Transition Lead, overseeing service handovers into live operation.Collaborate with project teams, service desk, and technical operations to ensure service readiness.Develop transition plans, acceptance checklists, and manage risks/issues during the transition.Ensure operational teams are trained and prepared for support post go-live.Conduct post-transition reviews, capturing lessons learned for continuous improvement.Lead service acceptance into production, verifying all criteria are met.Drive standardisation of processes across support areas, promoting high-quality service delivery.Support early life support and transition plans to BAU, within ITIL and Agile frameworks. What you''ll bring: Extensive experience in Service Transition within large, complex organisations.Proven ability to drive customer excellence across diverse service portfolios.Strong ..... full job details .....