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Contract / Inte

Customer Service Administrator

Immingham
money-bag Negotiable
BBBH432658
Posted 1 week ago



Manpower are looking for an experienced Customer Administrator for a longer-term, maternity cover role.

You must hold at least 1-years relevant experience in a similar role and able to evidence this.

Location: North Killingholme
Pay Rate: £12.55 per hour
Transport: Own transport required (site not accessible by public transport)
Days of Work: Monday - Friday (8am-5pm)

Key Responsibilities

  • Carry out a range of admin tasks across warranty, claims, repair, production, logistics, and aftersales.
  • Able to communicate clearly and professionally to answer customer enquiries via phone, email, and Teams.
  • Manage the shared mailbox with the rest of the office team.
  • Support customers with complaints and issues, providing solutions and timely follow-up.
  • Work closely with colleagues and departments to maintain smooth service delivery.
  • Process customer orders and transactions accurately.



About You

      • Strong IT and administrative skills (Microsoft Office proficiency essential).
      • Excellent communication and customer service skills.
      • Able to work both independently and as part of a team.
      • Reliable, organised, and able to work to deadlines.
      • Experience working to KPIs and following company procedures in a similar environment.



If you are interested in this role, please apply online or contact the Grimsby Manpower Office ON 01472 361616 Monday - Friday 8am - 5pm

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