We are partnering with a growing bank who are launching an online banking proposition. They are looking to hire a Product and Customer Experience Lead role into their growing team in London. This role is hybrid. Client DetailsThe client are an exciting and growing bank who are launching an online banking proposition and are looking to hire someone who can build out and launch their banking propositions. The Product and Customer Experience Lead is an exciting new opportunity for the business and there will be scope to build out a team. DescriptionKey responsibilities for the Product and Customer Experience Lead:Product Ownership:Develop and implement a product roadmap designed to meet the needs of our target market, supporting not only the number of customers choosing ABL as their digital bank, but also increasing the level of cross-product holdings amongst that customer base. This includes both everyday banking and Credit products Own the commercial management of the product suite to offer desirable, fair-value products to our customers, whilst achieving the bank''s commercial goals Collaborate with the CRBO, Head of CRM and Marketing Lead to manage the launch and ongoing promotion of Alpha Bank''s new product suite and overall retail proposition Lead the activity to secure any necessary regulatory permissions Proposition Development: Deliver insights from a variety of sources to support the overall proposition development, leading on customer / product segmentation.Customer ..... full job details .....