Resident Liaison Officer Temp 3 month contract Must be able to start 8th June 19.80per hour This is a predominately site-based, hands-on role focused on engaging with residents and coordinating access to over 200 homes to enable surveys and follow-on works. Working together, you will act as the main point of contact for residents, ensuring they are informed, supported and engaged throughout the process. This is an opportunity right candidate to help to improve resident engagement and overall customer experience across the development.Key responsibilitiesAct as the main point of contact for residentsCoordinate access for surveys and works, including managing appointments and door-to-door engagementFollow up where access is not gained to maximise access across the developmentMaintain accurate records and manage bookings across systems and diariesIdentify and address barriers to access and support residents throughout the processLead resident communications and support engagement activities and eventsWork collaboratively with contractors, stakeholders and the wider project teamContribute to the smooth delivery of the project programmeAbout youExperience in a resident-facing role within a occupied residential environmentStrong communication and relationship management skillsConfident engaging with residents directly, including door-to-door activityOrganised and able to manage multiple tasks and prioritiesExperience using booking systems and managing appointmentsProactive and ..... full job details .....