UX Researcher Manchester Hybrid £450 per day Inside IR35 Contract to Permanent Opportunity A leading European SaaS enterprise business is looking for a UX Researcher to join their growing User Centred Design team during a major digital transformation programme. The organisation is investing heavily in modernising a large scale marketplace platform and is looking for an experienced researcher who can generate deep user insight across complex digital and operational journeys. This role will begin as a six month contract inside IR35 paying up to £450 per day, with a strong possibility of converting into a permanent role. Key Responsibilities Conduct qualitative research including interviews, contextual inquiry and usability testing Apply frameworks such as Jobs to Be Done and design thinking Map end to end customer journeys across complex platforms Identify friction across digital and operational workflows Use AI tools to support research synthesis, insight clustering and analysis Validate AI enabled product features and user trust in AI driven experiences Collaborate closely with Product, Design, Data and Engineering teams Required Experience 3 to 6 years UX Research, Product Research or Service Research experience Strong qualitative research skills Experience running end to end research studies Experience working in agile product teams Experience with research tools such as UserTesting, Optimal Workshop or Dovetail Understanding of product analytics and experimentation Nice ..... full job details .....