Senior Service Advisor / Workshop Controller Automotive Dealership Location: Guildford Salary: £35,000 + Performance Bonus Hours: Monday to Friday, 8:00am 6:00pm 1 in 3 Saturdays, 8:30am 12:30pm Job Type: Full Time / Permanent Are you a skilled Senior Service Advisor / Workshop Controller looking to take the next step in your automotive career? We re working with a well-established motor trade dealership in Guildford seeking a confident and experienced Senior Service Advisor / Workshop Controller to join their dynamic team. This is a fantastic hybrid role that combines front-of-house customer service responsibilities with hands-on workshop coordination perfect for someone who understands both sides of the aftersales operation. About the Role: As a Senior Service Advisor / Workshop Controller, you will play a key role in the day-to-day operations of a busy dealership service department. You ll be the crucial link between the Service Advisors, Technicians, and the Service Manager, helping to deliver efficient workshop flow and exceptional customer service in a high-performing automotive environment. Key Responsibilities: Allocate and manage workload for the workshop team efficiently Oversee job progress and ensure timely, high-quality completion Act as liaison between front-of-house Service Advisors, Technicians, and management Support customer interactions, service bookings, and updates Manage job cards, invoicing, and follow-up communications Ensure workshop targets and ..... full job details .....