Customer Service AdministratorLocation: Glasgow / Central BeltSalary: £26k - £28kJob Type: Permanent, Full-timeJoin a well-regarded residential property and housebuilding organisation as a Customer Service Administrator within the Customer Experience team. This role offers a varied, customer-facing experience, supporting homeowners and coordinating remedial works across residential developments.Day-to-day of the role:Act as the first point of contact for customers, handling enquiries via phone and email.Coordinate remedial and maintenance works with customers and nominated contractors.Schedule works, arrange access, and support operative and contractor diaries.Liaise with internal teams to ensure issues are resolved efficiently and without unnecessary escalation.Prepare and process invoices and related administration within agreed approval limits.Maintain accurate records and documentation, ensuring data integrity at all times.Manage inbox correspondence, ensuring responses are issued within service level agreements.Represent the organisation''s brand professionally and consistently.Required Skills and Qualifications:Previous experience in a customer service or administrative role (experience in property or construction environment is desirable).Strong organisational and time-management skills with the ability to handle multiple priorities.Confident communicator with excellent customer service skills.Comfortable liaising with contractors, suppliers, and internal teams.High ..... full job details .....