Description Our local government clients in Enfield, Greater London, are seeking a Permanent Housing Repairs Operations Manager. Experienced and motivated leader with extensive experience in Repairs and Maintenance. Ready to join a team and drive excellence in all aspects of our responsive repairs service. Following the Regulator of Social Housing C1 rating, we have an exciting opportunity for the right person to make a major contribution to our continued drive to improve service delivery for the benefit of the residents at pace. Responsibilities Take charge of improving our services, identifying and mitigating budget risks, setting performance standards, and challenging performance shortfalls with pace and efficiency. Collaborate with senior-level consultants, contractors, officers, elected members, and third-party organisations to foster a sense of teamwork and shared purpose in delivering seamless service. Qualifications Essential GCSE Grade (or equivalent) in English Language and Mathematics. Degree or Management Qualification or equivalent experience RICS / CIOB (desirable) Driving Licence Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM. Criteria for Shortlisting - About You - Desired Skills and Experience: Ability to engage, coach and motivate teams and set clear targets and expectations Evidence of high levels of customer service and satisfaction Experience in successfully managing performance and providing clear constructive feedback ..... full job details .....