Crisis Management and Global Security Operations Centres Lead EMEA - Executive Director

Global Crisis Management (GCM), an organization within Global Security (GS), establishes and oversees the crisis management process which exists to allow the organisation to assess and respond to a crisis, minimize disruption to the firm, escalate appropriately, and return to business-as-usual (BAU) status as quickly and as efficiently as possible. GCM is responsible for providing 24 hours a day, seven days a week monitoring of incidents potentially impacting the operation of the Firm, and for coordinating with our Resiliency, Real Estate, Human Resources and Technology groups, among others, to respond to events that may affect our employees, clients and customers. As a Crisis Management and GSOC Lead within Global Security Team, you will be responsible and accountable for the regional operational and tactical delivery of two core product lines and deliverables for Global Security: Global Crisis Management and Global Security Operations Centres (GSOCs). Reporting to the Head of EMEA Security and Chief Administrative Officer, you will drive global consistency, ensure operational delivery, oversee governance, and lead continuous improvement efforts across the GCM and GSOC product lines. Job responsibilities Deliver all operational facets of GSOC and GCM processes to all EMEA entities, ensuring consistency, timeliness and quality of execution Lead GCM and GSOC team members in the EMEA region to drive the strategic agenda refine operational delivery Foster, mature and ..... full job details .....
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