Role Purpose

This post is for an experienced clinician Head of Service/Service Manager. The services covered within this role are; Children and Young Peoples Single Point of Access, Mental Health Support Teams in Schools, and our Community Team and CYP Haven Service all of which have their own leadership structure to support. We are looking for someone personable, innovative and experienced in leading change throughout services. We are looking for a competent, emotional intelligent leader who is able to engage teams and keep our families at the centre of all decision making.The Service Manager will have responsibility for providing the clinical oversight and integrity of the Children and Young Peoples Single Point of Access and providing oversight of all other service functions. Working as part the senior leadership team in CYP Emotional Wellbeing Early Support Service, including their clinical and operational leads, they will be responsible and accountable for effective service line management, operational delivery, workforce, quality and safety for their teams.Responsibilities

Establish the awareness and vision of the Emotional Wellbeing Early Support Service with staff, strategic partners, stakeholders and commissionersLead a positive partnership and collaborative approach with service partners and relevant stakeholders across Swindon, ensuring effective engagement with all parties and facilitate integrated system-pathwaysDevelop and evolve the service, co-produced with service users to continuously meet the changing needs of local people, communities, stakeholders and commissionersDeliver an outcomes-based service delivery model, achieving and exceeding KPIs, ensuring effective allocation of resources and being responsive to service user, partner, and commissioner feedbackEnsure high-quality contract performance across all of its key elements, along with effective reporting and budget managementTo lead and work in Partnership with CAMHs with regular interface meetings to ensure appropriate and timely interventions are offered to CYPManage in a methodical manner, holding Team Leads to account; address and manage poor performance as it is encounteredEnsure that all staff have access to appropriate line management and clinical supervisionAnalyse data and information relating to service performance to inform future service developments, identifying opportunities for redesigning services that improve efficiency, improve qualityTo develop and facilitate relevant and evidence based on therapeutic activities and interventions as appropriate to the patient group servedTo ensure staff keep up to date with clinical knowledge and skills, are regularly supervised, have a manageable case-load, deliver an outcomes-focused service according to relevant and evidence-based clinical practiceEnsuring services meet key performance indicators and internal and external targets identifying risks and mitigating actionsEnsuring effective management of capacity and demand within their services, including the maintenance of access times for servicesProvide on call support inc Evening and Weekends as part of a rotaAny other duties are appropriate to support the development of the service offer and quality of care received by CYPThis job profile is intended as a general guide to the responsibilities attached to the post and may be altered from time to time, following consultation with the post holder to reflect changing needs of the service and/or ABLs prioritiesSkills and Competencies

An experienced senior leader, with experience in a mental health environment, managing complex multi-component servicesA positive and proactive leader with the ability to motivate, engage and support delivery teams to achieve the highest standards and outcomesA strategic thinker able to foresee and take action to deal with problems and opportunitiesSkilled in project management accustomed to using tools and processes to identify project goals, set and manage the schedule, anticipate and identify issues, remove obstacles, delineate responsibility, track task completion, and communicate progressAble to build strong relationships fostering trust and cooperation among colleagues, stakeholders, community leaders, commissioners and sub-contractorsKnowledge of emotional wellbeing needs in children and young peopleExperienced in working within CAMHS and have in depth knowledge and understanding of CYP mental health pathwaysStrong understanding of the local support landscape or willingness to rapidly develop this knowledgeExperienced in evolving and developing services within a complex health system in a co-produced wayProficiency with digital systems, including client management systems and Microsoft OfficePassionate about improving Children and Young Peoples emotional wellbeing, ambitious and highly motivated and looking for a job with responsibilityInterviews for this role are scheduled to take place on Wednesday, 15th October.Please note that we are not able to offer sponsorship for this roleLNKD1_UKTJ

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