If three or more of these sound like you, you could do this job: You deal with customers on the phone every day You''ve handled complaints and turned some of them around You keep track of your own cases, tickets or orders You work to rules that somebody checks You stay calm when the person on the other end doesn''t You''ve had enough of evenings, weekends or rotas Those are the skills a claims handler uses. The insurance knowledge is what we train you in. This is a trainee motor claims role with a well-established, FCA-regulated insurer near Egerton, Bolton (BL7). You don''t need any insurance experience. What you''ll learn Taking new motor claims and getting the details right first time Running your own caseload by phone and email How liability works: who was at fault and how you prove it Spotting a claim that doesn''t add up What you get 24,479 to 26,500, with annual salary reviews 35 hours, Monday to Friday, 9am to 5pm, so your evenings and weekends are yours A fully funded CII qualification, studied in work time One-to-one coaching from an in-house claims trainer Holiday that rises with service, your birthday off, and a contributory pension Free parking, casual dress, and hybrid working after probation Good to know: you''ll need a car to get to the site, and the first few months are a real learning curve. You''ll need GCSE English and Maths at C/4 or above. Send your CV, whatever it looks like, and we''ll call you. ..... full job details .....