the role. Are you a charismatic IT Support Professional? We''re looking for a dynamic IT Support Analyst to join a growing team and take ownership of providing exceptional IT user support within an enthusiastic, fast-paced business. In this exciting role you ll be the go-to problem-solver, taking ownership of user issues from first contact to resolution. Working closely with the IT Support Team Manager and a collaborative team of technicians, you ll ensure that support tickets are handled efficiently, prioritised appropriately, and resolved in line with SLAs all while delivering a first-class user experience. why you should apply. What a magnificent place to work, from the unbelievable benefit package to the fantastic culture, this is somewhere you will build such a successful and rewarding career you will not want to leave! The opportunity for both professional and personal progression here is also one to note down. For such a large and long-standing business, they have absolutely mastered how to keep the family feel throughout, creating an atmosphere you look forward to entering every day. When the business does well, so do you which are reflected in your bonuses! what we re looking for. As a natural communicator, you''re comfortable engaging with colleagues at all levels and translating technical concepts into clear, actionable advice. Your strong knowledge of Microsoft Office 365, Windows 10/11, and Windows Server environments is backed by hands-on experience managing ..... full job details .....